WA Apprenticeship Management System

The Western Australian Apprenticeship Management System (WAAMS) online client portal provides a quick and easy way to view training contract details, request changes to the training contract, and update personal or organisational details. Employers can also view information about the Jobs and Skills WA Employer Incentive and submit incentive claims for eligible training contracts that have reached their payment milestones. 

Apprenticeship Office News

MFA is on the way!

Multifactor authentication (MFA) will be rolled out to WAAMS users over the coming month.  The introduction of MFA when logging into WAAMS provides an added layer of security protection, similar to what you will have encountered when using internet banking and other similar services. 

Over the coming weeks, the WAAMS login page will change, and users will have the option to set up and login to WAAMS using MFA. 

A three-month transition period will apply, during which users can opt to set up their MFA or continue to login using the current username and password method.  At the conclusion of the three month transition, MFA registration and login will be mandatory for all WAAMS Users. 

The user guide below shows how you will be able to set up your MFA login and includes some frequently asked questions. 

Please contact the Apprenticeship Office on 13 19 54 (option 1) if you have any questions.

How to Use WAAMS MFA

Removal of paper-based forms - effective 1 March 2024

Over the period of an apprenticeship or traineeship training contract, it may be necessary to make changes to the training contract.
From 1 March 2024, the paper based forms will be phased out and all training contract change requests must be submitted digitally through the WAAMS portal. 

In most instances, submitting a change via the WAAMS portal gives stakeholders the ability to have the requests instantly approved, replacing the requirement to submit forms by email and resulting in much faster response times.

Our team is available for training sessions and/or calls to address any questions or concerns that may arise during this transition.

Additionally, user guides on how to submit training contract changes via the WAAMS portal are available to view:

• Notice to assign a training contract (including link to JOT form)
• Update of employer ABN fact sheet form
• Change of Qualification and or RTO User Guide - Learner
• Change of Qualification and or RTO User Guide - Employer
• Change of Attendance Type and Hours User Guide- Learner
• Change of Attendance Type and Hours User Guide - Employer
• Change of Learner Contact Details User Guide - Learner
• Change of Learner Contact Details User Guide - Employer
• Change of Learner Name User Guide - Learner
• Change of Learner Name User Guide - Employer
• Change of Worksite Location User Guide - Learner
• Change of Worksite Location User Guide - Employer
• Contract or Probation Extension User Guide - Learner
• Contract or Probation Extension User Guide - Employer
• Suspension and Lifting of Suspension User Guide - Employer
• Termination of a Training Contract User Guide - Learner
• Termination of a Training Contract User Guide - Employer
• Update Employer Details User Guide - Employer