WA Apprenticeship Management System (WAAMS) Client Portal

WA Apprenticeship Management System

Current average processing times for registering new Training Contracts

AASN processing time - from Training Contract signing to lodgement with Apprenticeship Office.
Apprenticeship Office processing time - from Training Contract lodgement to registration.
*The processing time is based on the training contract data from 1 April 2023 and will be updated quarterly.

NEW - for AASN Providers
A tool to assist in identifying the correct, current Traineeship/Apprenticeship from the options presented in ADMS/Ready Apprentice.
Current Apprenticeship Traineeship Verification Tool-September 2023

The Western Australian Apprenticeship Management System (WAAMS) online client portal provides a quick and easy way to view training contract details, request changes to the training contract, and update personal or organisational details. Employers can also view information about the Jobs and Skills WA Employer Incentive and submit incentive claims for eligible training contracts that have reached their payment milestones.

Apprenticeship Office News

• Online Trade Certificate Verification (OTCV) - 20 Sep 2022

Trade certificates that have been issued to apprentices who have successfully completed an apprenticeship in Western Australia can now be verified online. Follow the prompts under the new Verify Trade Certificate section on the WAAMS portal. If a matching trade certificate is found, the system will return the name of the apprenticeship and the date that the trade certificate was issued.

The following fact sheet and user guides provide further information:

• How to obtain a copy of your trade certificate or an extract of your training contract - 20 Sep 2022

A hard copy trade certificate is issued to every apprentice that successfully completes an apprenticeship in WA. Should an original trade certificate become destroyed, lost or stolen, an apprentice has the following options.

• Their trade certificate may be verified by submitting the applicable details in the WAAMS portal at waamsportal.dtwd.wa.gov.au
• They may download a copy of their trade certificate via the WAAMS portal
• An application for a replacement hard copy trade certificate can be made by completing the Application for a replacement trade certificate form available from the Apprenticeship Office website

Apprentices and trainees also have the option to download an extract of their training contract. Refer to the User guide - Learner Generate Trade Certificate Softcopy or Training Contract Extract for further information.

Please note: Internet Explorer 11 no longer supported. For best results, please use Edge or Google Chrome to access the WAAMS Portal.

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Password
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Portal conditions of use
I agree to the Western Australian Apprenticeship Management (WAAMS) Terms and Conditions of Use, and acknowledge that without limitation to those terms and conditions, it is my responsibility to ensure that:
- I do not provide access to data in the portal to any person otherwise than as authorised by the terms and conditions;
- my organisation has authorised my level of access to the portal; and
- When I cease to be a representative or employee of my organisation, my organisation access is deactivated.
The Department is therefore entitled to assume that any transaction occurring in the Portal from an authorised user account, originates from that authorised user and is a valid transaction or instruction which may not be reversed.

However, the Department understands that there may be a submission made in error. If an incorrect submission is made, the organisation or individual user should contact the Department immediately on 13 19 54 (for callers outside WA, please call 08 6551 5499).

Forgot or change your password?

To resolve any technical difficulties in regards to the portal, please email us on rai.projects@dtwd.wa.gov.au or call 13 19 54(Option 3)

For enquiries relating to the Travel and accommodation allowance, or for support submitting your application, please contact taa@dtwd.wa.gov.au

Complete the below fields to request a WAAMS portal account.
First Name
Last Name
Email Address
Please select required user role
ABN

You may be eligible for a portal account if you are:

a current or former apprentice or trainee;
an owner or staff member of a business that employs a current or former apprentice or trainee;
working for a registered training organisation that currently delivers training to apprentices or trainees; or
working for an Australian Apprenticeship Support Network (AASN) provider who is managing active Western Australian training contracts.

Organisation users can read the WAAMS FAQ – Creating a portal account for organisation users for more information on creating portal accounts. There are also a series of instructional videos to assist you to use the portal. These videos are available on the Apprenticeship Office website at dtwd.wa.gov.au/apprenticeship office

Apprentices who have successfully completed a training contract in Western Australia can have their trade certificate verified via the Online Trade Certificate Verification function.

Where the training contract details entered match Apprenticeship Office’s records, a result will be displayed. Please note that a verification result will not be available for apprentices who have chosen to opt-out of this service.

(*) Mandatory fields
Apprentice First Name *
Apprentice Last Name *
Training Contract ID *

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