Improving the security of the WAAMS Portal

 

Inactive Accounts

To ensure password security, you may need to re-register your WAAMS portal account if you have not signed in during the past 12 months.

To re-register, please scroll down and complete the Request a Portal Invitation section on the right-hand side of this page.

Multi Factor Authentication (MFA)

MFA is now required when signing in to your WAAMS portal account. To set up MFA for your account please click on the ‘Sign in with WAAMS MFA’ button adjacent.

If you encounter technical issues and are unable to set up MFA, it is important that you contact us on 13 19 54 (option 3) at the earliest opportunity. In the coming weeks, the ability to sign in without MFA will be removed entirely.

User guide

How to use WAAMS MFA

⚠️ Portal Usage Notice

Due to increased activity at the end of the financial year, you may experience slow performance on the WAAMS portal.

To help ensure smoother access, we kindly recommend submitting incentive claims during off-peak hours, such as early mornings or after business hours, where possible.

Thank you for your patience and understanding.




Sign in with WAAMS MFA. Your first sign in will create your MFA account.


By signing in, you agree to the terms and conditions of the WAAMS Portal.

WA Apprenticeship Management System

The Western Australian Apprenticeship Management System (WAAMS) online client portal provides a quick and easy way to view training contract details, request changes to the training contract, and update personal or organisational details. Employers can also view information about the Jobs and Skills WA Employer Incentive and submit incentive claims for eligible training contracts that have reached their payment milestones. 

Apprenticeship Office News

Training Contract Extensions

Please be advised that the Apprenticeship Office assesses requests to extend training contracts to ensure that on and off the job training is conducted effectively and within the prescribed nominal duration.

As part of this assessment, the Apprenticeship Office may request the employer to provide evidence demonstrating that the apprentice/trainee will complete all on and off the job training within the requested extension period.

If you have any questions about this process, please contact us on 13 19 54 (option 1) or via email at apprenticeshipoffice@dtwd.wa.gov.au

Removal of paper-based forms - effective 1 March 2024

Over the period of an apprenticeship or traineeship training contract, it may be necessary to make changes to the training contract.
From 1 March 2024, the paper based forms will be phased out and all training contract change requests must be submitted digitally through the WAAMS portal. 

In most instances, submitting a change via the WAAMS portal gives stakeholders the ability to have the requests instantly approved, replacing the requirement to submit forms by email and resulting in much faster response times.

Our team is available for training sessions and/or calls to address any questions or concerns that may arise during this transition.

Additionally, user guides on how to submit training contract changes via the WAAMS portal are available to view:

WAAMS Technical Support
For assistance with any Technical issues related to the portal, please get in touch with us:
    - Email: rai.projects@dtwd.wa.gov.au 
    - Phone: 13 19 54 (Option 3)

Travel and Accommodation Allowance (TAA)
Any questions regarding the TAA claim process or need help to submit your application, please contact us:
    - Email: taa@dtwd.wa.gov.au
    - Phone: (08) 6551 5494
    - User Guide: How to submit your TAA claims


Portal User Guides - Employer Incentives