WA Apprenticeship Management System (WAAMS) Client Portal

WA Apprenticeship Management System

The Western Australian Apprenticeship Management System (WAAMS) online client portal provides a quick and easy way to view training contract details, request changes to the training contract, and update personal or organisational details. Employers can also view information about the Jobs and Skills WA Employer Incentive and submit incentive claims for eligible training contracts that have reached their payment milestones.

WAAMS Employer Incentive User Guides

The following user guides are available to assist employers in using the Employer Incentive functions within WAAMS:

You may be eligible for a portal account if you are:

a current or former apprentice or trainee;
an owner or staff member of a business that employs a current or former apprentice or trainee;
working for a registered training organisation that currently delivers training to apprentices or trainees; or
working for an Australian Apprenticeship Support Network (AASN) provider who is managing active Western Australian training contracts.

Organisation users can read the WAAMS FAQ – Creating a portal account for organisation users for more information on creating portal accounts. There are also a series of instructional videos to assist you to use the portal. These videos are available on the Apprenticeship Office website at dtwd.wa.gov.au/apprenticeship office.

Eligible employers who do not already have access will be invited to register to use the WAAMS online client portal. If you have not yet received a portal invitation via email, please contact your organisation's WAAMS portal administrator in the first instance. If your organisation's administrator is unable to generate an invitation for you from their portal account, you can request a portal account by emailing rai.projects@dtwd.wa.gov.au

Still have questions? Please call 13 19 54

Please be advised the WAAMS portal performance is currently slow. You may experience longer than usual wait times when loading pages, and in some instances, the page may time out. If you are having issues accessing the portal, please try again later. We apologise for the inconvenience and thank you for your patience.

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Portal conditions of use
I agree to the Western Australian Apprenticeship Management (WAAMS) Terms and Conditions of Use, and acknowledge that without limitation to those terms and conditions, it is my responsibility to ensure that:
- I do not provide access to data in the portal to any person otherwise than as authorised by the terms and conditions;
- my organisation has authorised my level of access to the portal; and
- When I cease to be a representative or employee of my organisation, my organisation access is deactivated.
The Department is therefore entitled to assume that any transaction occurring in the Portal from an authorised user account, originates from that authorised user and is a valid transaction or instruction which may not be reversed.

However, the Department understands that there may be a submission made in error. If an incorrect submission is made, the organisation or individual user should contact the Department immediately on 13 19 54 (for callers outside WA, please call 08 6551 5499).

Forgot or change your password?

Don't have a login? Email rai.projects@dtwd.wa.gov.au to request a WAAMS account.